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Affirmative action goes beyond equal employment opportunity by requiring the employer to make an extra effort to recruit, hire, promote, and compensate those in protected groups to eliminate the present effects of past discrimination.
Implementing the Affirmative Action Program — Executive Order requires that a numerical analysis of the workforce be conducted, and that barriers to equal employment be eliminated through a good faith effort strategy.
It is vital that current employees see this program as fair. This is accomplished through good communication, program justification, and transparent selection procedures.
These are the steps in an affirmative action program: 1. Issue a written equal employment policy. Appoint a top official with responsibility and authority to direct and implement the program. Publicize the equal employment policy and affirmative action commitment. Survey present minority and female employment by department and job classification to determine locations where affirmative action programs are especially desirable.
Carefully analyze employer HR practices to identify and eliminate hidden barriers. Develop and implement specific programs to achieve these goals the heart of the plan and improve utilization of females and minorities. Use focused recruitment to find qualified applicants from the target group s. Establish an internal audit and reporting system. Develop support for the program both internally and externally. Reverse Discrimination — The courts have been grappling with the use of quotas in hiring, and particularly with claims by white males of reverse discrimination.
Many cases addressed these issues, but no consistent answer has emerged. An explanation of these EEO laws can be found in Table What important precedents were set by the Griggs v.
Duke Power Company case? The Albemarle Paper Co. For the Griggs v. In finding for the plaintiff, the Court ruled that discrimination need not be overt to be illegal, that employment practices must be related to job performance, and that the burden of proof is on the employer to show that hiring standards are job related.
In For the Albemarle Paper Co. Formatted: Font: Italic Moody, the Supreme Court ruled that the validity of job tests must be documented and that employee performance standards must be unambiguous. What is adverse impact? How can it be proved? Adverse impact is Tthe overall impact of Formatted: Font: Not Bold employer practices that result in significantly higher percentages of members of minorities and other protected groups being rejected for employment, placement, or promotion.
The complainant need only establish a prima facie case: showing that the employer's selection Formatted: Font: Italic procedures did have an adverse impact on a protected minority group.
This is done by one of four basic approaches: disparate rejection rates; the restricted policy approach; population comparisons; and the McDonnell-Douglas Test. What is sexual harassment? How can an employee prove sexual harassment? What are the two main defenses you can use in the event of a discriminatory practice allegation, and what exactly do they involve?
The two main defenses you can use in the event of a discriminatory practice allegation are bona fide occupational qualification BFOQ and business necessity.
Business necessity is a justification for an otherwise discriminatory employment practice, provided there is an overriding legitimate business purpose. What is the difference between disparate treatment and disparate impact?
The main difference is one of intent. Disparate treatment means that there was an intent to treat different groups differently.
Disparate impact does not require intent, but merely to show that an action has a greater adverse effect on one group than another. Working individually or in groups, respond to these three scenarios based on what you learned in Chapter 2.
Under what conditions if any do you think the following constitute sexual harassment? In answering the questions, the students should keep in mind the three main ways sexual harassment can be proved, as well as the steps the employee should take in alerting management.
Working individually or in groups, discuss how you would set up an affirmative action program. It is important that students reach a decision of whether to use the good faith effort strategy or the quota strategy. Most experts would suggest the good faith effort strategy is the most legally acceptable approach.
Compare and contrast the issues presented in Bakke with more recent court rulings on affirmative action. Working individually or in groups, discuss the current direction of affirmative action. The basic questions addressed in Bakke focused on when preferential treatment becomes discrimination and under what circumstances discrimination will be temporarily permitted.
Neither question was fully answered. Subsequent cases have continued to address these issues and clarify more specifically the scope and intent of affirmative action. For example, in the Paradise case, the court ruled that the courts can impose racial quotas to address the most serious cases of racial discrimination.
In Johnson, the court ruled that the public and private employers may voluntarily adopt hiring and promotion goals to benefit minorities and women.
The Johnson ruling may limit claims of reverse discrimination by white males. The EEOC can either accept the chargeit or refer it to the state or local agency. After it has been filed, the EEOC has 10 days to serve notice on the employer, and then investigate the charge to determine whether there is reasonable cause to believe it is true within days.
If the EEOC finds reasonable cause for the charge, it must attempt a conciliationconciliation. If conciliation is not satisfactory, the EEOCit can bring a civil suit in federal district court, or issue a Notice of Right to Sue to the person who filed the charge.
If the EEOC is unable to obtain an acceptable conciliation agreement, it may sue the employer in federal district court. Explain the difference between affirmative action and equal employment opportunity? Equal employment opportunity aims to ensure that anyone, regardless of race, color, sex, religion, national origin, or age has an equal chance for a job based on his or her qualifications.
Affirmative action requires the employer to make an extra effort to hire and promote those in protected groups and includes specific actions designed to eliminate the present effects of past discrimination. Assume you are the manager in a small restaurant; you are responsible for hiring employees, supervising them, and recommending them for promotion.
Working individually or in groups, compile a list of potentially discriminatory management practices you should avoid. Avoid giving false or misleading information to members of any group or failing to fail or refuse to advise them of work opportunities.
Avoid advertising classifications that specify gender or age unless it is a bona fide occupational qualification for the job. Do not deny a job to a disabled individual if the person is qualified and able to perform the essential functions of the job. Make reasonable accommodations for candidates that are otherwise qualified but unable to perform an essential function unless doing so would result in a hardship.
Apply tests and performance standards uniformly to all employees and job candidates. Avoid tests if they disproportionately screen out minorities or women and are not job related. Do not give preference to relatives of current employees if your current employees are substantially non-minority.
Do not establish requirements for physical characteristics unless you can show they are job related. Review job application forms, interview procedures, and job descriptions for illegal questions and statements. Do not ask applicants whether they have ever been arrested or spent time in jail.
However, you can ask about conviction records. I knew that there would be a number of government It from being further depressed. I believed. I knew that our cutbacks would further depress the of these?
Janet Deason. I also knew that all of manage. The union would try to protect as many jobs as possible. I had recently read a news account that one of our competitors.
Is it true that Scott should be concerned first and foremost officials and civic leaders who would want to know how we were with protecting the interests of shareholders? How legitimate is the interest of each who were laid off. We To keep our sales omy. According to Scott. I knew that my plan would not be the ing. I was to get back to her within return on their investments than with social responsibility.
Ouachita County is a mostly rural area in south central Arkansas. The economy of Ouachita County had not been in good What is employer branding? At our meet- a week with a suggested plan.
I really was depending on me to provide at least a workable approach. The wood products market is job opportunities are available in the area. I thought about how the union would react. A few years ago a shareholder group disrupted our later the company would be affected.
How might each HR function be affected by the reduction in had to make sure that we had our act together. First of internal environmental factor affecting an organization.
How all. Deason company. In ing with the president. Deason said we were going to do it. I had no choice because Ms. Justice Department expects that Credit Suisse Group AG is likely to plead guilty to a crime in which they assisted wealthy Americans evade taxes.
In this chapter. We also forgot to guard against the type of ethical abuses that ultimately bankrupted companies such as Bear Stearns and Lehman Brothers.
ObjeCtive 2. CSR acting in their official capacity. The past corrupt conduct of corporations such as WorldCom and Enron and the senior managers who led them provides deplorable examples of just how unethical company leadership can be. Ethics at times may appear to be complicated because businesses are created ethics to produce a short-term profit. Ethics focus on individual decision making and behavior or protect the interests of groups and the impact of ethical choices on employee welfare.
As noted. Corporate social responsibility. Related to ethics are the concepts of corporate social responsibility and corporate sustainability. Define ethics. CSR and corporate sustainability in their official capacity. CSR and corporate sustainability other than themselves. Human resource HR Concerns with possible future professionals particularly concern themselves with establishing policies to promote ethical behavior impact of an organization and unethical behavior.
Even so. The http: Others see it as a developed response based on the internalization of societal mores. But certainly a devastating blow to society has been dealt by business. They codify what society has deemed to be unacceptable. Doctors who make money by falsely billing Medicare do not even make the headlines anymore.
The sources of ethical guidance should lead to our beliefs or a conviction about what is right or wrong. Martin Luther King Jr. But decisions in small matters often set a pattern for the more important decisions a manager makes. Those in management make ethical or unethical decisions every day. Laws also offer guidance to ethical behavior.
Compliance with the law sets the minimum standard for ethical behavior. King won the Nobel Peace Prize for his efforts. Do you forget to tell a candidate about the dangerous aspect of a certain job? Some ethical decisions are major and some are minor. Sir Thomas More said. In one survey. Do you hire the best-qualified person.
They evidently realized that they could make a quick profit through their unethical behavior. They also include the small voice that many refer to as conscience.
In short. Many believe that conscience is a gift of God or the voice of God. One might use a number of sources to determine what is right or wrong. The Institute was founded in Hopefully. Most would agree that people have a responsibility to avail themselves to these sources of ethical guidance. There must be leaders who are able and willing to instill ethics throughout the culture of the organization.
These sources include the Bible and other holy books. There are no second chances. Ethics is a philosophical discipline that describes and directs moral conduct. There are exceptions. Ethics is about deciding whether an action is good or bad and what to do about it if it is bad.
There is virtually no occupation that has not had its own painful ethical crises in recent years. In If your former division fell apart Your reputation may be hurt if the department productivity declines. Without this conscience that has developed.
There have been at least four attempts to legislate business ethics since the late s. The possible to make a less-than-ethical decision?
The department might workers kept him from getting a deserved promotion. At the same fall apart if Randy is given the promotion. Other workers might not time. Most would agree that people have a responsibility to avail themselves of these sources of ethical guidance. Randy can work with James. If Randy is given the promotion. If from lawless- ness or fickleness. This person would not be considered ethical. What would you do? Two conditions must exist if an individual or organization is to be considered ethical.
What would you have done if certain the workers will accept him as their leader. Although laws cannot mandate ethics. For most professionals. Having strong beliefs about what is right and wrong and basing them on the proper sources may have little relationship to what one does. As you labor over the decision. Teddy Roosevelt said. Recommend Randy.
What factor s in this ethical dilemma might influence a person inate one of your subordinates as your replacement. Executives were supposed to be respon- sible for the misconduct of those lower in the organization.
In the law were recommendations regarding standards. The act states that management may not discharge. The act does not require banks and bank-holding companies that report to the SEC to have a code of ethics. Competitive Technologies Inc. It requires publicly traded companies to disclose whether or not they have adopted a code of ethics for senior officers.
But it is one thing to have a code of ethics and quite another to have this code instilled in all employees from top to bottom. Responsibility and Transparency Act The third attempt at legislating business ethics was the Corporate and Auditing Accountability. Responsibility and Transparency Act of The whistleblower protections of the act apply to corporations listed on U.
If executives were proactive in their efforts to prevent white-collar crime. The act evidently has teeth because in the Bechtel v. It protects any employee who lawfully provides information to governmental authorities concerning conduct he or she reasonably believes constitutes mail.
Known as the Sarbanes—Oxley Act. Organizations responded by creating ethics officer positions. Corporate and Auditing Accountability. Corporate whistleblowing involves ethics. Merrill Lynch. The act was brought on by the worst financial crisis since the Great Depression. Bear Stearns. Congress believed that award programs were a good method to get people to provide fraud information to responsible law enforcement officials. As the financial crisis advanced.
In testimony to the Senate Banking Committee. Schapiro said. External auditors detected a mere 4. In passing the act.
Firms may not directly or indirectly discharge. The act requires the Securities SEC to give an award to qualified whistleblowers of between 10 and 30 percent of the total amount obtained if the information is voluntarily provided and leads to a successful enforcement or related action. It requires an individual to choose between personal ethics and the status quo. To build and sustain an ethical culture. Culture is concerned with the way people think. According to the Corporate Executive Board in Arlington.
Organizations are redesigning their ethics programs to facilitate a broader and more consistent process that incor- porates the analysis of outcomes and continual improvement.
Ethics and Social Responsibility and to respond to questions. Companies are also searching for new employees who have a sound ethical base because they have discovered that an ethical person tends to be more successful. An ethical culture is made up of factors such as ethical leadership. Dov Seidman. This will gratify some people and astonish the ethics.
To make it really work. Their goal is to limit the negative environmental impacts of their company as much as possible by applying the best practices concept to their everyday activities. The code of ethics helps employees know. In workplaces with a strong ethical culture. A distinction needs to be made between a code of conduct and a code of ethics. One way for a firm to create and sustain an ethical culture is to audit ethics. Building an ethical culture that lasts requires a foundation of practices that continue even when leaders change.
Saying that a company has an ethical culture and actually having one may be two different things. The six core provisions in the SHRM code of ethics are professional responsibility. It is vitally important that HR professionals know the practices that are acceptable Application of ethical principles to and unacceptable and work to ensure that organizational members also have this awareness in human resource relationships and dealing with others.
They need to help establish an environment in which employees throughout the organization work to reduce ethical lapses. The ethical bearing of those in HR goes a long way toward establishing the credibility of the entire organization.
Many industry associations adopt such codes. At Walmart. Those values must be clearly communicated to all employees. This sometimes puts U. Topics typically covered might be business conduct. The same would occur for sales. It is difficult for a single firm to pioneer ethical practices if its competitors take advantage of unethical shortcuts.
Baldrige applicants are asked questions about how senior leaders create an environment that fosters legal and ethical behavior. It cannot just print a manual that sits on a corporate shelf.
They need to show how the leaders address governance matters such as fiscal accountability and independence in audits. The code is a statement of the values adopted by the company. There are many kinds of ethical codes.
This individual should be a person who understands the work environment. Fidelity said.
There are reasons to encourage industry associations to develop and promote codes of ethics. The ethics officer is the point person in guiding everyone in the company toward ethical actions. The criteria say senior lead- ers should serve as role models for the rest of their organizations.
Gifts are either destroyed or given to charity. For a company to behave ethically. To obtain the involvement of others within the organization.
Fidelity International recently fired two Hong Kong—based fund managers over breaches of its internal code of ethics. Warren Buffett once said. All employees should know what is ethical and unethical in their specific area of operations. Some ethical questions that might be considered include: The majority indicated that compliance and ethics played very little 27 percent or no role 29 percent. The importance of linking pay to performance is an appropriate topic when discussing ethics.
The fourth requirement stated. HR should review. The FSGO Act outlined an effective ethics training program and explained the seven minimum requirements for an effective program to prevent and detect violations.
Companies that consistently rank high on the lists of best corporate citizens tend to make eth- ics training part of a company-wide initiative to promote integrity. Regular training builds awareness of common ethical issues and provides tools for effective problem solving. Because of its inclusion within the FSGO. It is insufficient to say that everyone should behave ethically. Ben knows that they have steep competition on some of what they have earned.
At first he thought paychecks for the team. Jeremy Wilson. Ben understands that this is just the way that have the doctors writing the most prescriptions stand to benefit business is done.
The Clorox Company. Biogen Idec Inc. KPMG believes that there are three fundamental factors in handing ethics issues: One must also train for the country in which the global company operates. If your professor has assigned this. Motorola Solutions Inc.
Individuals who report potential ethics violations could be subject to retaliation. Since LRN has helped 15 million people at companies across the world simultaneously navigate legal and regulatory environments and foster ethical cultures. The sales representatives receive incentive there might be a problem with this practice. Ben calculates sales Gifts.
As stated in the introduction. The number of prescriptions has increased with all employees. Learners need to be able to connect in a way that is believable to them.
Agilent Technologies Inc. Intel Corp. Cisco Systems Inc. As a compensation analyst. Dow Chemical. Chris Campbell. Although top management sets the ethical tone.. IT security.
The credibility of the program requires all reports to be consistently investigated and resolved. Economic Economic responsibilities: The first responsibility of any organization is to deliver an acceptable return for shareholders while contributing to local and global economies through their core business. It is how a company as a whole behaves toward society.
In many companies. When a corporation behaves as if it has a conscience. Once people saw the positive side of Dow. At the of Corporate Social discretionary. The second aspect of responsibility requires Foundation. The document is still in use today and addresses supporting good works and charities.
Some firms. Dow Chemical gained a bad reputation for not being socially respon- sible because it produced the deadly chemical agent napalm. To overcome this image. They have been identified as having a commit- ment to excellence in the area of CSR and are included in the Global Most Sustainable Corporations in the World. Over the years. Business for Social such as Burger King. Ethical responsibilities: Responsibility Apparently.
SHRM Foundation. Deborah Leipziger. CSR is the model in which economic. As a result Dow had difficulty recruit- ing the best scientists and other professionals.
Accessed that organizations operate within the law at all locations in which February 3. CSR con- siders the overall influence of corporations on society at large and goes beyond the interests of shareholders.
College graduates of today often seek out corporations that have a cal values. Dow built a campaign that highlighted how Dow has benefitted agricultural production.
Immelt said. This type of organization is capable of continuing both now and in the future. If it succeeded. Long before the enormous oil spill in Corporate sustainability has evolved from the more traditional view of CSR. These investors would do so with the understanding that the objective is not just to make money but also to do good. According to Friedman. North Carolina. In his book Capitalism and Freedom.
Exxon would own a controlling stake. BP had a history of safety violation. They believe that although appealing to some. One of its storm water pipes burst. DWDG is also profoundly wrong. Using this logic. BP promoted itself as being eco-friendly. If the sub- sidiary was unsuccessful. Even during this public relations campaign. She agreed to embark on a canoe trip with environmentalists to the spill site to show a willingness to face the problem.
There are those who believe that all shareholders should not be required to be involved in CSR investments. They define it as. According to the World Commission on Environment and Sustainability.
Brighter Planet. They think that only investors who want to be involved should participate. Many organizations provide initial and ongoing Environmental Sustainability. Essentially it is about how a firm handles its business while understanding how these decisions may affect others. Accessed goals is still limited. HR professionals play an important role in promoting corporate sustainability objectives.
Some organizations have emphasized the importance of corporate sustainability by establishing the position of chief sustainability officer. Corporate Social Responsibility and to respond to questions. Home Depot attempts to make sure that wood and lumber sold in its stores come from sustainable Many executives are turning to forests.
SHRM sustainability goals. The company promised by to double its sales even http: February 3. Figure illustrates how HR professionals can use their expertise toward this end. Unilever has placed Opportunities? One could think of corporate sustainability in a business sense as providing long-term profitability.
Walmart is working on sustainable initiatives. Tish Lascelle. Walmart Stores Inc. An increasing number of companies. It begins each corporate meeting with the topic of sustainability. Agilent Technologies. They are attempting to formally mea- sure their contributions to various elements of society and to society as a whole. Every decision is made with the future in mind.
To overcome the negative publicity of corporate misdeeds and to restore trust. In the report. The trucks are expected to cut diesel consumption by Charles E. Sprite was relaunched in leading to a 30 percent reduction in calories. The top five U. Twenty-four institutional shareholders said they want it to be easier to judge the envi- ronmental. An underlying principle for the company since its founding in PPG will strive to reduce environmental impact.
Styron introduced a recycled-content grade of polycarbonate at the Chinaplas trade show in Guangzhou. Firms are now acknowledging responsibilities to various stakeholder groups other than corporate owners..
Three possible types of social audits are currently being. The inventory is generally a good starting place. Although some companies continue to say that they are fully committed to CSR. After more than 15 years of CSR programs.
Kenneth Cole. But it proved wholly insufficient to protect its brand from this disaster. In the study on global CSR conducted during the economic breakdown. Tommy Hilfiger. The ideal social audit would go well beyond a simple listing and involve determining the true benefits to society of any socially oriented business activity. Here are some examples: The question being asked is.
North Face. Loblaw had launched significant CSR programs tackling a wide variety of environmental. If this is so. The tragedy raised questions about the liability of western retailers for the working conditions of those in their supply chains.
JC Penney. As labor costs have increased in China. It consists of a listing of socially oriented activities undertaken by the firm. Calvin Klein. It is well known in the compensation world obligation. The climate expanded to include the social. Corporate sustainabil- Federal Sentencing Guidelines for Organizations. There have capacity. Explore business ethics. Describe the concept of corporate social responsibility. Companies that consistently rank high of choices about right and wrong made by business leaders.
Ethics training should be part of a proactive. Only a few companies have made ethics An ethical culture is made up of factors such their own needs. Describe a social audit. One might use a ics training part of a company-wide initiative to promote number of sources to determine what is right or wrong.
Another source of ethical guidance is of common ethical issues and provides tools for effective the behavior and advice of people. Ethical leadership begins with the board of directors and This type of organization is capable of continuing both now CEO and continues to middle managers and supervisors.
Ethics training is not merely for ing social welfare. Key terms ethics 47 corporate social responsibility corporate sustainability 47 human resource ethics 53 CSR 47 social audit Explain corporate sustainability. Describe sources of ethical guidance. Building an ethical culture that lasts requires a foundation of Responsibility responsibility. Discuss attempts at legislating ethics. Describe ethics training. Business ethics addresses matters bottom to the top.
Human Resources questions for your custom printable tests and worksheets. Risk Management HRM quiz questions and answers pdf, HR topics: coaching, careers and talent management, pay for performance and financial incentives, training and developing employees, managing global human resources, performance management and appraisal with answers. Choose from different sets of human resource management chapter 11 flashcards on Quizlet.
This is a quiz the first one in a series of tests made to help me prepare for my human resource management exam. It gives you complete control of your course—to provide engaging content, to challenge every individual, and to build their confidence. The current topic presentation is worth 30 points. Learning Goals1 Explain the role and responsibilities of 5 Discuss employee separation and human resource management. HRD can be applied both at the national level and organizational level.
There's so much overlap between the two that all of the information is valuable. Reddy Publisher. Staffing an allergy practice can be a 4. Employee Discipline 9. Compensation Management. Human Resource Management, 12e Dessler Chapter 4 Job Analysis 1 Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?
Three challenges companies face are sustainability, technology, and globalization. Creating a strategy for meeting current and future human resource needs. We encourage you to become a member of both!
Use the Chapter Locator to easily identify a local professional or Strategic Human Resource Management Process Scanning the Environment: The process begins with the scanning of the environment, i. Human Capital the knowledge, skills, and abilities of employees that have economic value.
Click on any chapter link below to go to the test that covers the subjects for that chapter. Jackson - StudyBlue Blending theory and practice, this edition addresses all major topics for professional examinations given by the Society for Human Resource Management and the Human Resource Certification Institute. Transfer of Functions The next chapter, chapter 9, covers Human Resources Management, that is, management of the people who are working on the project and the factors that influence them.
Human Resource Management 6th Edition brings these challenges to life by highlighting real-world examples pertaining to these issues and relating it to the concepts within the chapter. HRM also need to provide tools to conduct these strategies and control the processes and systems. Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers managers and aspiring managers a thorough, provocative, and award-winning coverage of the complex issues of management in the public sector, from both employee and managerial viewpoints.
Identify the influence of government regulations on human resource decisions. An HR plan gets your people ready to execute on your business strategy and goals. HR Planning and Forecasting 5.
Management Study Guide is a complete tutorial for management students, where students can learn the basics as well as advanced concepts related to management and its related subjects.
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Our interactive player makes it easy to find solutions to Human Resource Management 7th Edition problems you're working on - just go to the chapter for your book. This is particularly the case for organizations that do not have a team or department specifically responsible for human resource management.
Students must turn in a copy of the article, a one page abstract double spaced , and a printed copy of their PowerPoint slides right before their presentation. Human Resource HR management 4. The Problem The human resource management function is clearly critical, but human resources departments—and the people who work in them—face major challenges.
Prior to teaching, I was in management. Wright Business Human Resource Management has been evaluated and recommended for 3 semester hours and may be transferred to over 2, colleges and I have been teaching human resource management for many years.
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